MEMORY FOAM UNLIMITED SHIPPING PROCEDURE
We at Memory Foam Unlimited know you will love your new sleep
product.
Please allow 7 to 10 business days for
product delivery.
Items will be shipped UPS or Federal Express anywhere in the continental
United States. We will ship the most cost effective way to ensure safe,
economical delivery. Since mattress and topper orders are oversized and most
drivers work alone, purchaser must leave a contact number and have someone
present for delivery assistance. All deliveries must be made to a physical
address and have a safe, dry area where they may be left.
Pillows Shipping = $6.95 each
Toppers Shipping =
$19.50 each
Mattress &
Foundation Shipping = $149.95
Returns:
Due to health regulations, we do not accept returns on sleep
products. However, if you have questions or believe your product to be
defective, please follow the guidelines below.
You will be responsible for return shipping.
Upon approval of a return, you will receive a notification via e-mail from us.
If the return is determined to be defective, we will assist you with your
manufacturer’s warranty.
We accept no responsibility for loss or damage in return shipping. We urge you
to insure your return shipment against such loss.
-
Contact us promptly concerning the return so that we can issue an
authorization return number. (No return will be honored without this number)
-
You have 30 days from the date of the purchase to request a return.
-
Product must be in original packaging with return authorization and original
invoice included.
-
Product must be unsoiled (In like new condition).
-
Enclose reason for return.
Cancellations:
If an order is canceled after it has left for shipment or if it is
not accepted upon delivery, all shipping charges are the responsibility of the
customer. Also included in the charges will be a 20% restocking fee. Customer
must cancel by personal telephone contact or e mail, before the product has
left the factory.
If a parcel appears damaged, have the delivery person make a note of it, do
not accept the parcel,and immediately notify us requesting return
authorization. Please include the original invoice and payment slip to ensure
proper credit.
By submitting an order with Memory Foam Unlimited, you have agreed to the
above terms and conditions.